Warranty Coverage Guideline :
THIS WARRANTY DOES NOT COVER CLAIMS RESULTING FROM
- Misuse or neglect
- Damage caused by the use of incorrect bed frame
- Damage to mattresses due to an incorrect or old foundation.
- Damage to mattresses due to soiling, stains and burns.
- Normal body impressions(38mm or less)
- Unauthorized service during warranty period
- Damages resulting from failures to observe instructions
- Any transportation expenses are the account of customer.
A bed that is not suitable for your comfort(i.e. too hard or too soft) is not a manufacturer’s warranty fault.